Answers
- Why should my company use BugMonitor.com for bug tracking?
Because BugMonitor.com will save your company time and money.
BugMonitor.com gives your company a better way to manage bug tracking. Our solution is completely hosted. There is no software or hardware to install, maintain, or upgrade. Your IT staff won't be waste valuable time upgrading PCs, securing web servers, and maintaining yet another database app. We do it all for you. We take care of the headaches, so you can concentrate on producing quality software.
The learning curve is small because BugMonitor.com has an intuitive and ergonomic user interface, detailed online help, and FREE support so that your users will be up to speed quickly and efficiently.
- How much does BugMonitor.com cost?
BugMonitor.com offers a competitively priced, per month/per user subscription. Bulk discounts are available. Please see our solutions page for current pricing.
- Do you charge extra for multiple projects?
No. You can have as many projects as you like and switch among them with a single click.
- What makes BugMonitor.com different than other bug tracking software?
Quality, security, flexibility, and features at a great price. For a complete list of features, click here.
- How do I start using BugMonitor.com?
- Sign up for a free trial or subscribe to BugMonitor.com.
- Go to our log in page.
- Enter your BugMonitor.com credentials.
- Start using the system.
- Is there any software to install?
No. Use your browser to log in, enter bugs, and print reports.
- What are the minimum requirements for using BugMonitor.com?
- A current browser (up to one version old): Internet Explorer (IE), Mozilla, Netscape, Opera, or FireFox.
- Cookies must be enabled (to maintain session state).
- Javascript must be enabled.
- Popup-killers must bypass BugMonitor.com (ie, your browser must allow popup windows).
- Macromedia Flash is recommended.
- A screen resolution of 800 x 600 is recommended.
- What browsers does BugMonitor.com support?
A current browser (up to one version old): Internet Explorer (IE), Mozilla, Netscape, Opera, or FireFox. There are no ActiveX controls or Java applets to contend with.
- On what platforms will BugMonitor.com operate?
Any Microsoft Windows platform running a compatible browser (see previous).
- Will BugMonitor.com operate on Macs?
Browsers running on a non-Microsoft Windows platform may work, but we do not actively support them.
- Will BugMonitor.com operate on handheld devices such as BlackBerries, Pocket PCs, etc.?
Our screens are designed for 800 x 600 and may work fine on handheld devices, but we do not actively design for (or support) them.
- Is there a minimum subscription length?
No. You may cancel your BugMonitor.com subscription at any time via email or phone.
- Do you offer technical support?
Yes. We offer FREE email and phone support for both trial and subscription users. Note that phone support is on a "call back" basis to keep subscription prices as low as possible.
- Can users enter bugs from my website?
Yes. You can put links on your own website that will allow your users to enter bugs into BugMonitor.com. Email us to see how.
- What's your logo supposed to be?
"Lizzy" is a monitor lizard. Monitors eat bugs (among other things), thus the name, "BugMonitor". Lizzy is sporting a brown, outback-style hat.
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